01286 872 779

Privacy Policy

General

This Privacy Policy sets out how we, Winrow Solicitors Ltd., obtain, store and use your personal information when you use or interact with our website, https://www.winrowsolicitors.co.uk/.

Please note that if you enlist our services, both parties may enter into a separate agreement that will govern the processing of all information and data collected by our firm in connection with the service, including some data collected through our website. Such agreement takes precedence over any conflicting provision in this Privacy Policy.

This Privacy Policy is effective from 10th May 2018.

The information that we collect and where we get it from

We collect or obtain your information:

  • when you provide it to us (e.g. by contacting us);

  • from your use of our website via cookies (such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider); and

We do not collect personally identifiable information about you unless you choose to fill out a form, found on many of the pages of the site or to email us directly.

The personal information that we process includes:

  • basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person;

  • contact information, such as your postal address, email address and phone number;

  • Financial information, such as payment-related information;

  • Identification and background information provided by you or collected as part of our business acceptance processes; and

  • Any other information relating to you which you may provide to us.

We do automatically collect certain non-personally identifiable information when you visit our site – such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

How we use the information we collect

We use non-personally identifiable information to analyse site usage (such as aggregated information on the pages visited by our users), which allows us to improve the design and content of our site.

We may do the following with your personal information:

  • to respond to your inquiry or form you have completed on various sections of our Website;

  • use it to provide legal services;

  • use it to engage in marketing and business development activity in relation to our legal services. This may include sending you newsletters, legal updates, marketing communications and other information that may be of interest to you;

  • to comply with legal and regulatory obligations that we have to discharge; and

  • use it for our legitimate business interests, such as undertaking business research and analysis, managing the operation of our websites and our business.

Grounds for using your personal information

We rely on the following legal grounds to process your personal information, namely:

  • Consent

    – we may (but usually do not) need you consent to use your personal information. You can withdraw your consent by contacting us (see below).

  • Performance of a contract

    – we may need to collect and use your personal information to enter into a contract with you or to perform our obligations under a contract with you.

  • Legitimate interest

    – we may use your personal information for our legitimate interests, some examples of which are given above.

  • Compliance with law or regulation

    – we may use your personal information as necessary to comply with applicable law/regulation.

How we share information with third parties

We do not sell or rent your personal information to third parties.

We may share your personal information with third parties, only to the extent necessary to run our business, provide a service to you, comply with the law, enforce our legal rights or because you have provided consent.

This may include the following:

  • Third party agents/suppliers or contractors, in connection with the processing of your personal information for the purposes described in this Policy. This may include, but is not limited to, website hosting, IT and communications service providers.

  • Third parties relevant to the services that we provide.

  • To the extent required by law, regulation or court order, for example, if we are under a duty to disclose your personal information in order to comply with any legal obligation.

  • Where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process.

  Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Website forms

When you fill out a form, the data that you submit will be process securely on our servers and will be collated into an email and sent to us.

Your data will remain within our secure database in the EU until you specifically request removal by emailing us.

Transferring your information outside of Europe

We will not transfer your personal information outside of the European Economic Area.

  • it will be because you have consented or because we have a legal reason to do so; and

  • we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Keeping your information and information security

How long we hold your personal information for will vary and will depend principally on:

  • the purpose for which we are using your personal information – we will need to keep the information for as long as is necessary for the relevant purpose, and

  • legal obligations – laws or regulation may set a minimum period for which we have to keep your personal information.

We will ensure that the personal information that we hold is subject to appropriate security measures.

Cookies

A cookie is a piece of data stored on a user’s hard drive containing information about the user. The information below explains the cookies we use on our website and why we use them:

Google Analytics cookies:

we use these cookies to collect information about how visitors use our website, including details of the site where the visitor has come from and the total number of times a visitor has been to our website. We use the information to improve our website and enhance the experience of its visitors.

You can enable or disable cookies by modifying the settings in your browser. You can find out how to do this and find more information on cookies by searching on any search engine about cookie settings.

Your choices and rights

You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.

These rights include:

  • Obtaining information regarding the processing of your personal information and access to the personal information which we hold about you. Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of personal information. In particular, information that is subject to legal professional privilege will not be disclosed other than to our client and as authorised by our client.

  • Requesting that we correct your personal information if it is inaccurate or incomplete.

  • Requesting that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it.

  • Objecting to, and requesting that we restrict, our processing of your personal information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request.

  • In some circumstances, receiving some personal information in a structured, commonly used and machine-readable format and/or requesting that we transmit that information to a third party where this is technically feasible. Please note that this right only applies to personal information which you have provided to us.

  • Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.

  • Lodging a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us. We can, on request, tell you which data protection authority is relevant to the processing of your personal information.

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

How to contact us and other important information

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us. You can do this via our contact page.

Employee Information

VAT

We are not registered for VAT, so our charges currently do not include VAT; however, this may change during the course of the year. We will inform you as soon as the company becomes registered for VAT purposes.

Additional Costs

You may need to pay some additional costs, which are called disbursements. This includes Counsel (Barrister) Fees to prepare for and to represent you at an Employment Tribunal.

Counsel Fees can vary between £800 and £3,000 per day plus 20% VAT. The amount you pay will depend on the expertise of the Barrister and how long the hearing will last. Counsel fees will cost more if a more experienced barrister is needed for a more complicated case and hearings always last longer on more complicated cases.

Paying for your legal fees

In some cases, we will be prepared to act for you under a Damages-Based Agreement, which means that we would recover our legal fee from the damages (compensation) that you recover if you win your case.

Under a Damages-Based Agreement, we will deduct a proportion (limited to 35%) of your damages to reward us for the risk we assume in pursuing your claim under this type of agreement. This is because if your claim is not successful and you do not receive any compensation, and you have not agreed with us otherwise nor broken the terms of the Damages-Based Agreement, you will not have to pay our legal fees.

If you do break the terms of a Damages-Based Agreement, or if we decide to terminate the agreement, you will be required to pay our costs.

Please contact us if you would like to discuss funding your case on the basis of a Damages-Based Agreement.

Disbursements

Disbursements are costs payable to third parties, such as court fees or fees payable on the instruction of a barrister for advice or representation. We handle the payment of the disbursements on your behalf to ensure a smoother process. In employment matters, there are no court fees to pay. Additionally, as Ian Winrow is a Solicitor Advocate, we often conduct our own representations, saving costs.

You will be fully advised on any disbursements which may be payable at the onset of your case and throughout.

Work included and key stages

The precise work and stages involved in bringing an unfair or wrongful dismissal claim vary according to the circumstances. However, we have set out the key stages involved in a typical claim:

Taking your initial instructions, reviewing the papers and advising you on merits and likely compensation.

Entering into pre-claim conciliation where this is mandatory to explore whether a settlement can be reached.

Preparing your claim.

Reviewing and advising on response from the other party.

Exploring settlement and negotiating settlement throughout the process.

Preparing a schedule of loss.

Exchanging documents with the other party and agreeing a bundle of documents.

Taking witness statements, drafting statements and agreeing their content with witnesses.

Preparing bundle of documents.

Reviewing and advising on the other party’s witness statements.

Agreeing a list of issues, a chronology and/or cast list.

Preparation and attendance at Final Hearing, including representation or instructions to Counsel.

Services excluded within this estimate price

Our service will not include any of the following:

Advice or assistance in relation to any appeal.

Approximate/ average timescales

The time that it takes from your initial instructions to the final resolution of your matter depends largely on the stage at which your case is resolved. If a settlement is reached during pre-claim conciliation, your case is likely to take up to 6 weeks. This is because once we have put the referral in to ACAS, the respondent (your employer) will have one month to respond. If your claim proceeds to a Final Hearing, your case is likely to take 6 – 9 months depending on the Court’s timetable. This is just an estimate and we will of course be able to give you a more accurate timescale once we have more information and as your case progresses.

Factors that could increase costs

In some circumstances we may increase our fees to account for additional time, work or skill required to meet your instructions. Examples include:

If it is necessary to make applications to amend claims or provide further information about an existing claim.

If we make a costs application.

If there are complex preliminary issues.

The number of witnesses and documents.

If there are allegations of discrimination which are linked to the dismissal.

Employer Information

VAT

We are not registered for VAT, so our charges currently do not include VAT; however, this may change during the course of the year. We will inform you as soon as the company becomes registered for VAT purposes.

Additional Costs

You may need to pay some additional costs, which are called disbursements. This includes Counsel (Barrister) Fees to prepare for and to represent you at an Employment Tribunal.

Counsel Fees can vary between £800 and £3,000 per day plus 20% VAT. The amount you pay will depend on the expertise of the Barrister and how long the hearing will last. Counsel fees will cost more if a more experienced barrister is needed for a more complicated case and hearings always last longer on more complicated cases.

Disbursements

Disbursements are costs payable to third parties, such as court fees or fees payable on the instruction of a barrister for advice or representation. We handle the payment of the disbursements on your behalf to ensure a smoother process. In employment matters, there are no court fees to pay. Additionally, as Ian Winrow is a Solicitor Advocate, we often conduct our own representations, saving costs.

You will be fully advised on any disbursements which may be payable at the onset of your case and throughout.

Work included and key stages

The precise work and stages involved in defending an unfair or wrongful dismissal claim vary according to the circumstances. However, we have set out the key stages involved in a typical claim:

Taking your initial instructions, reviewing the papers and advising you on merits and likely compensation.

Entering into pre-claim conciliation where this is mandatory to explore whether a settlement can be reached.

Preparing your response.

Reviewing and advising on the claim from the other party.

Exploring settlement and negotiating settlement throughout the process.

Considering a schedule of loss.

Exchanging documents with the other party and agreeing a bundle of documents.

Taking witness statements, drafting statements and agreeing their content with witnesses.

Preparing bundle of documents.

Reviewing and advising on the other party’s witness statements.

Agreeing a list of issues, a chronology and/or cast list.

Preparation and attendance at Final Hearing, including representation or instructions to Counsel.

Services excluded

Our service will not include any of the following:

Advice or assistance in relation to any appeal.

Approximate/ average timescales

The time that it takes from your initial instructions to the final resolution of your matter depends largely on the stage at which your case is resolved. If a settlement is reached during pre-claim conciliation, your case is likely to take up to 6 weeks. If the claim proceeds to a Final Hearing, your case is likely to take 6 - 9 months. This is just an estimate and we will of course be able to give you a more accurate timescale once we have more information and as your case progresses.

Factors that could increase costs

In some circumstances we may increase our fees to account for additional time, work or skill required to meet your instructions. Examples include:

If it is necessary to defend applications to amended claims or provide further information about an existing claim.

If we defend a costs application.

If there are complex preliminary issues.

The number of witnesses and documents.

If there are allegations of discrimination which are linked to the dismissal.

Immigration Information

Fees payable for third parties

You may need to pay some additional costs, which are called disbursements. This could include Counsel (Barrister) Fees to prepare for and to represent you if a hearing is required.

Disbursements are costs related to your matter that are payable to third parties. We handle the payment of the disbursements on your behalf to ensure a smoother process. Some examples of these disbursements are below. Although we do not charge VAT on our fees, disbursements are usually subject to VAT at 20%.

Application fee payable to the Home Office (these are not subject to VAT).

There is an application fee payable to the Home Office which will vary depending on the type of application being submitted. Please visit https://www.gov.uk/government/publications/visa-regulations-revised-table/2020 for further details about these fees and to determine the fee that may be applicable to your application.

If you have any trouble locating an applicable fee, please contact us and we will help you to find it.

We will of course also confirm any application fee payable once we have details of your matter.

Immigration Healthcare Surcharge See https://www.gov.uk/healthcare-immigration-application

Translation Services

It is common for supporting evidence to be in the form of documents which are not written in English. In these cases, a UK certified translation is required. The cost for this varies, but can usually be between £30 - £60 plus VAT per page, or £50 plus VAT per 150 words. However, this can vary drastically depending on the language and document. Before committing you to anything, we will always obtain quotes from at least 3 providers for your approval.

Work included and key stages

The precise work and stages involved in an immigration application will vary according to the circumstances. However, we have set out the key stages involved in a typical application:

Discussing your circumstances in detail and confirming whether this is the most appropriate application for you to make and what other applications may be available to you.

Giving you advice about the requirements of the Immigration Rules and whether you meet the criteria.

If you do not meet the criteria, whether this can be overcome and how.

Considering the supporting evidence you have provided.

Where necessary, helping you to obtain further evidence (such as medical records and bank statements), including taking statements of any witnesses.

Preparing your application and submitting it on your behalf.

If the Home Office asks you to attend an interview, we will give you clear advice and discuss the possibility of us attending with you.

Giving you advice about the outcome of the application and any further steps you need to take.

Services excluded

Our service will not include any of the following:

Where the Home Office refuses your application, advice and assistance in relation to any appeal.

Approximate/ average timescales

We cannot guarantee how long the Home Office will take to process your application. In our experience it can take them up to 6 months and sometimes longer. Please read the current processing times here: https://www.gov.uk/visa-processing-times

We will normally be able to submit an application within 2 weeks once we have received all of the documentation that we have requested from you.

In some circumstances, there may be increased fees to pay to account for additional time, work or skill required to meet your instructions. Examples include:

The length of time that an interpreter needs to spend on your case if it is complex.

If independent expert reports are needed to support your case e.g. medical reports.

If there is an interview with the Home Office and we attend with you, there will be additional charges to cover our travel expenses.

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